Your cellular data should immediately start working again. Contact your carrier's support if you have issues doing so, and consider limiting your data usage in the future to avoid running out again. 2. Ensure Airplane Mode Is Turned Off. Airplane mode disables your iPhone’s cellular, Wi-Fi, and Bluetooth connections.It would be a pleasure to assist you with reconnecting your data. As stated by our ACE Community member. To resume your data connection you will need to pay for the plan right away for it to work. If you have already paid for the new plan, it appears there may be something else causing this issue.Jul 25, 2023 · This feature could still be turned on if you have no data connection. If Airplane Mode is turned off, you can try turning it on and off again. A cycle in and out of this mode has been known to fix mobile connections for some people. Disable Wi-Fi. This shouldn't happen, but sometimes it does, especially on older iPhone models. Jan 12, 2023 · Open the Settings app. Tap Cellular. Make sure Cellular Data is toggled on. Make sure the apps you want to use cellular data for are toggled on. Note: if you are traveling internationally, follow these steps to make sure your iPhone is set up for data roaming: Opening the Settings app. Tap Cellular. Apr 2, 2023 · Make sure mobile data or cellular data is turned on. (This is important because if somehow your data was turned off, this would hinder your connection, so it's always good to just double-check that mobile data is enabled) Disconnect from Wi-Fi ® to test your mobile data. (This helps because tunring off Wi-Fi will ensure that this feature ... May 7, 2021 · It would be a pleasure to assist you with reconnecting your data. As stated by our ACE Community member. To resume your data connection you will need to pay for the plan right away for it to work. If you have already paid for the new plan, it appears there may be something else causing this issue. Restart your device - If a power cycle does not resolve your issue, perform a device restart. Press and hold the Volume down and Side buttons, then select Restart > Restart. It's very important that you backup/restore your data and files after the factory reset. Select the SETTINGS tab, then scroll to and select About Gear.May 8, 2023 · AT&T Community Forums. Wireless. Features & Services. Data & Messaging Features, ... Cellular Data not working. Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future. Aug 6, 2021 · Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection> Call& data quality/Internet and make sure you have correct device at Change Device. Update your iPhone or iPad to the latest version of iOS or iPadOS. Go to Settings > Cellular. Then: For iPhone, tap Cellular Data Options, then turn on Enable LTE. For iPad, turn on LTE. If you still see No Service after following these steps, contact your carrier. iPhone and iPad devices that support 5G networks are not affected by the phasing ...Jun 19, 2022 · You will not lose data like pictures, videos, or text. iPhone: Settings>General>Reset>Reset network settings. Android: Settings>General Management>Reset>Reset network settings. Next, visit our AT&T Wireless Support webpage and select Get Suggestions. You'll be directed to the Fix an Issue section. Options. 03-22-2023 10:00 AM in. Galaxy S23. For anyone else looking here with the same issue, I called T-mo and had them reset my network, this worked temporarily but the problem is back. You can call in and ask them to reset it for you, may help for a little bit or could fix your issue altogether.Hello vin24, let's get your International Day Pass working! Try rebooting your phone ( Press and hold the Power/Lock button, then select Restart .) As the ACE @formerlyknownas mentioned, try resetting network settings to refresh your connection to the network. Settings icon > scroll to and select General management > select Reset > Reset ...May 31, 2023 · Turn off airplane mode.Most phones show an airplane icon when airplane mode is on. Check your SIM card.You may have to take it out and put it back in if your phone displays Insert SIM or Emergency Call Only. Oct 24, 2022 · How to Fix AT&T Cellular Data not Working: Start With Checking if your cellular data is turned on. Your access to AT&T cellular data is weak. Restart your Device. Turn Off Wi-Fi on your Device. Enable then Disable Airplane Mode. Remove your SIM, then Re-insert it. Reboot your Device With Data Roaming Turned On. So, in this method, you need to enable the right network mode to fix Mobile data not working on Android. First, head to Settings > Mobile Data > Network Mode and switch to the appropriate network mode. 10. Reset Network Settings On Android. Resetting the network settings is another best thing you can do to resolve mobile data not working issues.@ATTHelp @ZachWygal No. They do not fix anything and never refund or follow through on phony offers. Jeff Radebaugh (@Heffevi) reported 27 minutes ago @ATT no ABC still. You guys need to figure this out but you can do it with one less customer. AT&T TV has enough performance issues that you can’t also have a content problem. #tvpromise iPad is not connect to cellular. Recently anytime I disconnect my iPad from the cellular network it won’t recognize the cellular connection. It worked perfect until a couple of weeks ago. For a bit turning it off and back on worked but now it is not. I have reset the network settings, turned on airplane mode and everything, but nothing works.Find outages in your area Select your service Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse® TV Get help with Wi-Fi® weak spots Manage connected devices Check for outages Mar 21, 2023 · It can take two to five days for data use to post in myAT&T, so amounts shown online may not reflect all use since your last bill. Time stamps for current data or text usage may be off by up to 4 hours in myAT&T. Here are some things to keep in mind: We usually update recent data use every three hours. Make sure mobile data or cellular data is turned on. (This is important because if somehow your data was turned off, this would hinder your connection, so it's always good to just double-check that mobile data is enabled) Disconnect from Wi-Fi ® to test your mobile data. (This helps because tunring off Wi-Fi will ensure that this feature ...It is important to back up your device before doing this. For instructions visit our Device How to Page and select the Make and Model of your device. Thank you for being part of the Community Forums, and have a great weekend. In some cases, powering down the phone for 3-5 minutes has resolved the data access issue.Step 1: Bring up the control center by swiping down on the home screen of your iPhone 13. Step 2: Then, tap the “Airplane Mode” icon to enable the feature. Wait for a few seconds and again, click the same icon to turn off Airplane mode. Check if cellular data starts working or not this time. Fix 4.Find outages in your area Select your service Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse® TV Get help with Wi-Fi® weak spots Manage connected devices Check for outages See full list on whistleout.com Hello vin24, let's get your International Day Pass working! Try rebooting your phone ( Press and hold the Power/Lock button, then select Restart .) As the ACE @formerlyknownas mentioned, try resetting network settings to refresh your connection to the network. Settings icon > scroll to and select General management > select Reset > Reset ...Jun 1, 2022 · The first one involves resetting your network settings as mentioned, by @sandblaster. This will be the seventh step on this page. This options resets Wi-Fi networks and passwords, cellular settings. Check out the steps below for additional steps to resolve your data connection. Go to Settings> Cellular Settings> Network> Reset Network. Aug 8, 2022 · Restart your device - If a power cycle does not resolve your issue, perform a device restart. Press and hold the Volume down and Side buttons, then select Restart > Restart. It's very important that you backup/restore your data and files after the factory reset. Select the SETTINGS tab, then scroll to and select About Gear. From the home screen, select the Settings app > scroll to and select General > scroll to and select Reset > select Reset Network Settings > select Reset Network Settings again to confirm. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE. This information will help us investigate your concerns further so that we're able ...Open the Settings app. Tap Cellular. Make sure Cellular Data is toggled on. Make sure the apps you want to use cellular data for are toggled on. Note: if you are traveling internationally, follow these steps to make sure your iPhone is set up for data roaming: Opening the Settings app. Tap Cellular.May 13, 2022 · Turn Off Wi-Fi on Your Phone. Disable and Enable Mobile Data Mode. Make Sure Your SIM Card Is Properly Inserted. Check the Data Limit/Data Plan of Your Carrier. Change Your Preferred Network Type. Reset Network Settings on Your Android Phone. Perform a Software Update on Your Phone. @ATT even on Sunday you slow my internet on 5 devices so i cannot work! Pay your bill and you too can have your business shut down. Do not sign your business up to att. Stephen Dorsey (@ColorFaded) reported 25 minutes ago @ATT @ATTexplore How about we celebrate by getting faster Internet speeds. Oct 1, 2022 · If your plan uses an eSIM, follow these steps: On the new iPad, go to Settings > Cellular Data > Set up Cellular Data. If you see a Transfer button next to the carrier you want, tap it. Then follow the directions to transfer service. You might need to wait a few minutes for the activation to complete. If you don’t see a Transfer button, or if ... 64.5K Messages. 2 years ago. You aren’t really connected to ATT’s network, even if it says ATT Mexico. You are still roaming and subject to whatever conditions are imposed on roaming by that carrier which could include reduced data speeds. See if you have the option of selecting what carrier you connect to.The closer to -120 dBm, the worse your signal. Let’s say you have -50 dBm signal outside (full bars) but have a building or factory lined with any or all types of metal: steel, aluminum, brass, copper, iron, etc. This means it can potentially subtract an additional -50 dBm once it reaches inside for a signal strength of -100 dBm (1-2 bars).Jan 8, 2023 · This will delete all network settings, returning them to factory defaults. From the home screen, select the Settings app > scroll to and select General > scroll to and select Reset > select Reset Network Settings > select Reset Network Settings again to confirm. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE. Aug 6, 2021 · Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection > Call& data quality/Internet and make sure you have correct device at Change ... Jun 19, 2022 · You will not lose data like pictures, videos, or text. iPhone: Settings>General>Reset>Reset network settings. Android: Settings>General Management>Reset>Reset network settings. Next, visit our AT&T Wireless Support webpage and select Get Suggestions. You'll be directed to the Fix an Issue section. Oct 24, 2022 · On your iPhone, open the Apple Watch app. Tap the My Watch tab, then tap Cellular. Tap Set Up Cellular. Follow the instructions for your carrier. You might need to contact your carrier for help. You might see a phone number assigned to your Apple Watch that differs from the phone number assigned to your iPhone. Nov 30, 2018 · Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings. Our Troubleshoot & Resolve Tool is a fantastic resource to use when you run into issues like this. Select the device you are using, and then under Service/network issues choose Internet. Another thing we do when you are experiencing data connection issues is to Reset Network Settings on all devices. Tap Settings> General> Reset> Reset Network ...This is what I did. 1.Insert at&t prepaid sim card. 2.Go to Setting, General, and VPN. 3.Delete former VPN setting of another sim card. 4.Then restart iPhone. 5.Date will work under the new VPN setting. The setting will be automatically set up with the at&t sim card.Dec 16, 2016 · Settings->Cellular->Cellular Data Options->Enable LTE->Voice & Data (select Voice & Data option) Android. Go to Settings > Connection > Mobile networks > Enhanced LTE services and select on. Once complete, please ensure you power your phone off and back on to establish a fresh connection with the network. Make sure mobile data or cellular data is turned on. (This is important because if somehow your data was turned off, this would hinder your connection, so it's always good to just double-check that mobile data is enabled) Disconnect from Wi-Fi ® to test your mobile data. (This helps because tunring off Wi-Fi will ensure that this feature ...Jan 8, 2023 · This will delete all network settings, returning them to factory defaults. From the home screen, select the Settings app > scroll to and select General > scroll to and select Reset > select Reset Network Settings > select Reset Network Settings again to confirm. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE. Find help for your AT&T Wireless℠ plan, international plan, or parental controls. Learn how to help your wireless signal with AT&T Cell Booster. Explore wireless add-ons, apps, and more.2. Check Cellular Data Settings. To be on the safe side, take a look at cellular data settings and make sure it is turned on. Go to "Settings -> Cellular/Mobile Data" and make sure the toggle next to "Cellular Data" or "Mobile Data" is turned on. If it's already on, turn it off and back on again. 3.Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection> Call& data quality/Internet and make sure you have correct device at Change Device.Aug 6, 2021 · Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection > Call& data quality/Internet and make sure you have correct device at Change ... May 31, 2023 · Turn off airplane mode.Most phones show an airplane icon when airplane mode is on. Check your SIM card.You may have to take it out and put it back in if your phone displays Insert SIM or Emergency Call Only. Oct 21, 2019 · My cellular data stopped working where I could only have coverage/receive messages/texts when I was in a wifi area. However, I could not access anything with wifi off and cellular on. Cellular data not working after upgrade. Switched from an 11 to a 12, both purchased from Apple, and cellular data does not work. I can make/receive calls and texts but cannot use data. Three calls with AT&T, restarted phone, toggled airplane mode and cellular options, and reset network settings. Was supposed to get a call back from someone ...Wait 1 minute. Then press and hold the power button until the Apple logo appears. 3. Update your carrier settings. Sometimes your carrier may release updates that are designed to improve your cellular data performance. Check to see if there is an update and if there is an update, update your carrier settings.Make sure that Set Automatically is turned on. Turn on Airplane Mode for about 30 seconds. Then turn it off again and let your iPhone automatically select the best network. If you see No Service or SOS only in the status bar of your iPhone, open Settings and tap Cellular, or Cellular Data, or Mobile Data. Tap Cellular Data Options and make sure ...If you have an iPhone 4 or higher and data is not working after taking these steps, please contact customer service for assistance at (888) 345-5509. If you have an Apple iPhone 3GS, data can be configured once the phone has been updated to iOS 5 or higher. These phones can then work for cellular data, however picture messaging cannot be ...formerlyknownas. Is your phone indicating that data is turned off? Or when you try to use data does it just load and load or say cannot connect to the network?. More information would be helpful. I'm connected but it just loads or says I'm not connected I have full bars and it says 5g.Jul 3, 2021 · The main option will be to reset your network settings. You can do this by going to: Settings > System > Advanced > Reset > Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS. After doing this, test to test if mobile data is working or not. Let us know if this helps! Collin, AT&T Community Specialist. 0. Android device data settings. To program your Android TM device with the correct settings: Tap your Settings menu. Choose either Wireless & Networks, More Networks, or Connections. Tap Mobile Networks, then Access Point Names. Find and select the option to add a new APN. You may find a plus (+) symbol on the screen, or tap the menu button.To do this, go to settings and tap on “Wireless Networks” or “Connections.”. From there, switch on Airplane mode and turn off your phone. Wait for half a minute and then turn your mobile phone back on. Go to the same settings section and turn off Airplane mode. After that, check if your mobile data is working again.I called them again and they told me they need to re-activate the SIM, so they did that and it's still not working. I tried Resetting my network, re-insert SIM, toggled cellular data and airplane mode on/off and also removed International Day Pass from my account, but still no luck. When I checked my data balance by dialing *3282* it says I ...Jun 13, 2018 · It is important to back up your device before doing this. For instructions visit our Device How to Page and select the Make and Model of your device. Thank you for being part of the Community Forums, and have a great weekend. In some cases, powering down the phone for 3-5 minutes has resolved the data access issue. The first one involves resetting your network settings as mentioned, by @sandblaster. This will be the seventh step on this page. This options resets Wi-Fi networks and passwords, cellular settings. Check out the steps below for additional steps to resolve your data connection. Go to Settings> Cellular Settings> Network> Reset Network.So, in this method, you need to enable the right network mode to fix Mobile data not working on Android. First, head to Settings > Mobile Data > Network Mode and switch to the appropriate network mode. 10. Reset Network Settings On Android. Resetting the network settings is another best thing you can do to resolve mobile data not working issues.Nov 30, 2018 · Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings. Mar 12, 2021 · If the cellular network is still not available on your iPhone or iPad, try restarting the device. For your iPad, just press the power button until the power off screen appears, then slide the power off icon right in order to initiate the shut down. For the iPhone, hold and press one of the volume buttons and the side button, then slide to power ... It is now a safety concern as I need to be alone tomorrow and it is essential that I be able to use maps to navigate. Some texts are getting through but with a significant delay. A map will partially load and then just spin. I tried turning on and off all data and cellular settings. Turned off all app data except maps with no fix.Jul 22, 2014 · I apologize that you are having issues with your iPad not connecting to data. The first step I would try is resetting your network settings. You can do this by tapping on settings - general - reset - reset network settings. This forces your iPad to re-register its network settings. This fixes the problem about 99% of the time. Oct 24, 2022 · How to Fix AT&T Cellular Data not Working: Start With Checking if your cellular data is turned on. Your access to AT&T cellular data is weak. Restart your Device. Turn Off Wi-Fi on your Device. Enable then Disable Airplane Mode. Remove your SIM, then Re-insert it. Reboot your Device With Data Roaming Turned On. Use the AT&T Network Coverage Map. It's easy to check our network coverage in your location: Go to the AT&T Network Coverage Map. Enter an address, state, or ZIP Code, and select the search icon. We'll show you what type of coverage is available. In an area with limited or no coverage?2. Check Cellular Data Settings. To be on the safe side, take a look at cellular data settings and make sure it is turned on. Go to "Settings -> Cellular/Mobile Data" and make sure the toggle next to "Cellular Data" or "Mobile Data" is turned on. If it's already on, turn it off and back on again. 3.1. From the home screen, select the Settings app. 2. Select Cellular. To turn cellular data on or off, select the Cellular Data switch. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE > desired option. Learn more from the Apple support article About cellular data settings and usage on your iPhone. 3. 1. From the home screen, select the Settings app. 2. Select Cellular. To turn cellular data on or off, select the Cellular Data switch. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE > desired option. Learn more from the Apple support article About cellular data settings and usage on your iPhone. 3.Update your iPhone or iPad to the latest version of iOS or iPadOS. Go to Settings > Cellular. Then: For iPhone, tap Cellular Data Options, then turn on Enable LTE. For iPad, turn on LTE. If you still see No Service after following these steps, contact your carrier. iPhone and iPad devices that support 5G networks are not affected by the phasing ...Data over 5G just stopped working recently. I could reset my network settings and it would work for a few minutes then stop working again. I was able to switch Voice & Data to LTE and now apps and data are working. Settings -> Cellular -> Cellular Data Options -> Voice & Data -> LTE. 0.From the home screen, select the Settings app > scroll to and select General > scroll to and select Reset > select Reset Network Settings > select Reset Network Settings again to confirm. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE. This information will help us investigate your concerns further so that we're able ...New Member. •. 11 Messages. The tech at the ATT store today said this was not a problem with my phone; he thought it was something related to my ATT service. The reason he said this is he put a new SIM card in my phone and LTE still didn't work. Then he put that same (new) SIM card in a new device they had in the store and LTE still didn't work.Step 1: Bring up the control center by swiping down on the home screen of your iPhone 13. Step 2: Then, tap the “Airplane Mode” icon to enable the feature. Wait for a few seconds and again, click the same icon to turn off Airplane mode. Check if cellular data starts working or not this time. Fix 4.May 13, 2022 · Turn Off Wi-Fi on Your Phone. Disable and Enable Mobile Data Mode. Make Sure Your SIM Card Is Properly Inserted. Check the Data Limit/Data Plan of Your Carrier. Change Your Preferred Network Type. Reset Network Settings on Your Android Phone. Perform a Software Update on Your Phone. Jan 8, 2023 · This will delete all network settings, returning them to factory defaults. From the home screen, select the Settings app > scroll to and select General > scroll to and select Reset > select Reset Network Settings > select Reset Network Settings again to confirm. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE. Dec 16, 2016 · Settings->Cellular->Cellular Data Options->Enable LTE->Voice & Data (select Voice & Data option) Android. Go to Settings > Connection > Mobile networks > Enhanced LTE services and select on. Once complete, please ensure you power your phone off and back on to establish a fresh connection with the network. Let’s meet in a Direct Message (DM) regarding your new iPhone 13 and its inability to use cellular data. Please check your Direct Message Inbox. It’s the chat icon next to the bell icon in the upper right corner of the Forums. Looking forward to helping you! Lar, AT&T Community SpecialistSee full list on whistleout.com Check to see if any devices activate around the time you see service drops. Restart your device. Check out causes why your device may be slowing down. Give this a try and let us know what you find. While time of day can be a factor in impacting your cellular data strength, so, too, can other things like equipment and the environment.May 10, 2022 · Settings icon > scroll to and select General management > select Reset > Reset network settings > Reset settings > select Reset to confirm. If that does not work, go into cellular settings and see if you can select a carrier. If neither works, you may need to add the international pay per use feature to your line.
The main option will be to reset your network settings. You can do this by going to: Settings > System > Advanced > Reset > Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS. After doing this, test to test if mobile data is working or not. Let us know if this helps! Collin, AT&T Community Specialist. 0.. Salpercent27s pizza spring hill tn
Feb 7, 2023 · Wait for half a minute and then turn your mobile phone back on. Go to the same settings section and turn off Airplane mode. After that, check if your mobile data is working again. To double-check accurately, make sure you’re only connected to your cellular data services and make sure your mobile WiFi is turned off. 3. Cellular data not working. Out of nowhere, my cellular data stopped loading anything despite “5ge” being in the corner with full bars. I’ve tried powering off my phone, taking the SIM card out, nothing is working. I can’t troubleshoot the network because I would have to sign in and I do not pay for this account. My dad does.I am on AT&T with an iPhone 12, iOS version 16.0 (20A362). As of yesterday my cellular data stopped working — only WiFi will give me Internet. I’ve switched cellular connectivity on and off, up...Apr 11, 2021 · The closer to -120 dBm, the worse your signal. Let’s say you have -50 dBm signal outside (full bars) but have a building or factory lined with any or all types of metal: steel, aluminum, brass, copper, iron, etc. This means it can potentially subtract an additional -50 dBm once it reaches inside for a signal strength of -100 dBm (1-2 bars). Thank you for the information provided, we also recommend reinserting your SIM Card to reset your device and reset your network settings to refresh your connection. Go to Settings>General>Reset>Reset Network Settings. Also, let us know what type of device you are currently using to better assist you with troubleshooting steps.Feb 7, 2023 · Wait for half a minute and then turn your mobile phone back on. Go to the same settings section and turn off Airplane mode. After that, check if your mobile data is working again. To double-check accurately, make sure you’re only connected to your cellular data services and make sure your mobile WiFi is turned off. 3. Feb 24, 2022 · Check to see if any devices activate around the time you see service drops. Restart your device. Check out causes why your device may be slowing down. Give this a try and let us know what you find. While time of day can be a factor in impacting your cellular data strength, so, too, can other things like equipment and the environment. Feb 13, 2023 · To use cellular data, make sure Data Roaming is turned on in your device settings. To call or send a message to the U.S., dial +1 followed by the 10-digit number. The “+” sign usually appears if you press and hold the “0” key on your dial pad. To call or send a message to another country, dial + (country code) followed by the local ... Jul 25, 2023 · This feature could still be turned on if you have no data connection. If Airplane Mode is turned off, you can try turning it on and off again. A cycle in and out of this mode has been known to fix mobile connections for some people. Disable Wi-Fi. This shouldn't happen, but sometimes it does, especially on older iPhone models. Jul 3, 2021 · The main option will be to reset your network settings. You can do this by going to: Settings > System > Advanced > Reset > Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS. After doing this, test to test if mobile data is working or not. Let us know if this helps! Collin, AT&T Community Specialist. 0. @ATTHelp @ZachWygal No. They do not fix anything and never refund or follow through on phony offers. Jeff Radebaugh (@Heffevi) reported 27 minutes ago @ATT no ABC still. You guys need to figure this out but you can do it with one less customer. AT&T TV has enough performance issues that you can’t also have a content problem. #tvpromise 64.5K Messages. 2 years ago. You aren’t really connected to ATT’s network, even if it says ATT Mexico. You are still roaming and subject to whatever conditions are imposed on roaming by that carrier which could include reduced data speeds. See if you have the option of selecting what carrier you connect to..